1. Who we are

TradeTech is a trading name of SmartTech Digital Ltd.

Email: [email protected]

Company number: 17079578

2. Service model

TradeTech provides a monthly rolling managed website service. There is no long-term tie-in unless otherwise agreed in writing.

Either party may cancel the service by giving 30 days’ written notice, subject to any unpaid charges due up to the end of that notice period.

3. What the service may include

Depending on the package agreed, the service may include:

• secure website hosting

• ongoing maintenance and updates

• security monitoring and backups

• minor content edits

• direct support from TradeTech

4. No guaranteed results

TradeTech is not a guaranteed lead generation service. We do not guarantee leads, enquiries, rankings, traffic, or sales. Any enquiries generated through the website are incidental to the service and are not guaranteed.

5. Initial revisions included

The initial website build includes 2 rounds of revisions. Included revisions are intended for minor changes to the agreed build.

• replacing images

• updating copy or wording

• changing navigation labels

• minor edits to existing approved content

6. Out-of-scope work

Major design changes, layout changes, structural changes, redesigning approved sections, custom styling requests outside the agreed build, and extra revision rounds beyond the 2 included rounds are outside the standard scope and may be charged separately.

7. Additional pages and extra work

Additional pages can be added for £10 per month per page unless otherwise agreed in writing.

Any extra work, additional revisions, or out-of-scope requests may be quoted separately before work is carried out.

8. Ownership and website use

TradeTech websites are delivered using TradeTech’s framework, systems, templates, structure, and setup.

Unless otherwise agreed in writing, the underlying website framework, structure, templates, systems, automations, integrations, and setup remain the property of TradeTech.

Your own logo, branding, photographs, and content that you originally supply remain yours, provided you have the right to use them.

9. If you leave TradeTech

If you cancel or move to another provider, your own branding and client-supplied content remain yours, but the TradeTech website system, structure, setup, automations, widgets, forms, and connected features do not automatically transfer to you or any third party.

Any transfer, handover, or buyout is only available if expressly agreed in writing and may be subject to additional charges.

10. Payment and suspension

Fees must be paid when due. If payment is overdue, TradeTech may pause work, suspend hosting, disable features, or withhold further work until the account is brought up to date.

11. Client responsibilities

You agree to provide accurate information and materials, respond to requests for approval in reasonable time, and ensure you have the right to use all content supplied to TradeTech.

12. Portfolio use

Unless otherwise agreed in writing, TradeTech may use your completed website and non-confidential project visuals as examples of our work for portfolio, marketing, and sales purposes.

13. Liability

To the fullest extent permitted by law, TradeTech’s total liability in relation to the service will not exceed 100% of the total contract fee. Nothing in these Terms excludes liability that cannot lawfully be excluded.

14. Website availability and third-party platforms

TradeTech does not guarantee uninterrupted availability of hosting, connected software, or third-party platforms. We are not responsible for outages, policy changes, restrictions, or functionality changes imposed by third-party providers.

15. Governing law

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the courts of England and Wales unless applicable law requires otherwise.

16. Contact

Email: [email protected]