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 This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You respond to our advertisements and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to contact and support you, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Effective date: [03/02/2026]
Website: https://tradetechwebsites.co.uk

1) Who we are

TradeTech Solutions Ltd (“we”, “us”, “our”) is the controller of personal data collected via this website.

Contact details:
Email: [email protected]
Address: SmartTech Digital Ltd, Fallows Park, 1 Blackthorn Garth, Beverley, East Yorkshire, HU17 8FZ

2) What data we collect

Information you provide

Name, email address, phone number, company details

Messages you send via forms, email, or support channels

Billing/contact details needed to provide services

Payments

Payments are processed by Stripe. We receive payment confirmation and basic transaction details (e.g., amount, date/time, payment reference). We do not store full card details on our servers.

Information collected automatically (cookies/tags)

IP address, device/browser information, pages visited, and on-site interactions (via cookies and similar technologies)

3) How we use your data (lawful bases)

We use your personal data to:

Provide services and process orders/payments (performance of a contract)

Respond to enquiries and provide support (legitimate interests / steps prior to entering a contract)

Maintain security and improve the website (legitimate interests; and legal obligations where applicable)

Measure marketing and website performance (consent for non-essential cookies; and reporting based on lawfully collected data)

4) Cookies, analytics, and advertising

We use cookies and similar technologies for essential site functions and—if you accept them—for analytics and advertising/remarketing.

We use (or may use):

Google Analytics (website usage measurement)

Google Ads (conversion tracking and/or remarketing)

Google Tag Manager (to manage tags on the site)

Cookie controls: You can manage your choices via our cookie banner/preferences tool and/or your browser settings.
Cookie Policy: Find our cookie policy below.

5) Who we share data with

We don’t sell your personal data.

We may share limited personal data with trusted providers who help us operate our website and deliver services, such as:

Hosting and IT/security providers

Google services used for analytics and advertising (subject to your cookie choices)

Payment processing providers (Stripe)

Professional advisers (legal/accounting) and regulators where required

6) International transfers

Some providers (including Google and Stripe) may process data outside the UK. Where international transfers occur, we put appropriate safeguards in place (for example, approved contractual protections and/or other recognised transfer mechanisms).

7) How long we keep your data

We keep personal data only as long as necessary:

Enquiries: typically 12–24 months after last contact

Orders/invoices/payment records: typically up to 6 years for tax/accounting/legal purposes

Analytics data: retained according to your Google settings

8) Your rights

You may have the right to request access, correction, deletion, restriction, or to object to processing, and to withdraw consent at any time where we rely on it (e.g., cookies/marketing).

To exercise your rights, contact: [email protected]

You can also complain to the Information Commissioner's Office (ICO).

9) Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Cookie Policy

 Effective date: 03/02/2026

This Cookie Policy explains how TradeTech uses cookies and similar technologies on its website.


1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve performance, and understand how visitors use the site.


2. How We Use Cookies

We use cookies to:

Ensure the website operates correctly

Improve performance and user experience

Analyse website usage

Measure marketing effectiveness (with consent)


3. Types of Cookies We Use

Strictly Necessary Cookies

Required for the website to function and cannot be disabled.

Examples:

Security cookies

Session management

Form functionality

Analytics & Performance Cookies

Help us understand how visitors use our website.

Examples:

Page views

Traffic sources

Behavioural insights

These cookies are only used with your consent.


Functional Cookies

Allow the website to remember preferences and settings to improve usability.


Marketing & Advertising Cookies

Used to track conversions and support remarketing campaigns.

These cookies are only set with explicit consent.


4. Third-Party Cookies

We may use third-party services (such as Google) that place cookies on our website. These providers have their own cookie policies.


5. Managing Cookies

You can:

Accept or reject cookies via our cookie banner

Change preferences at any time

Disable cookies via your browser settings

Please note that disabling cookies may affect website functionality.


6. Updates to This Policy

We may update this Cookie Policy from time to time. The latest version will always be published on this page.

SMS / Communication Policy

 Effective date: 03/02/2026

This policy explains how TradeTech uses SMS, WhatsApp, and other mobile messaging channels.


1. Communication Channels

This policy applies to:

SMS (text messages)

WhatsApp (including Business WhatsApp)

Automated mobile messages triggered by user actions


2. When We Send Mobile Messages

We send mobile messages only when:

You submit a form and provide your phone number

You explicitly opt in to receive messages

Messages are required to respond to an enquiry or provide a service

We do not send unsolicited marketing messages.


3. Message Types

Messages may include:

Enquiry confirmations

Service-related updates

Appointment or onboarding messages

Review or feedback requests

Marketing messages (opt-in only)


4. Consent

Consent is collected via:

Website forms

Explicit opt-in checkboxes

Direct requests from users

Where required, we keep records of consent.


5. Opt-Out

You can opt out at any time:

SMS: Reply STOP

WhatsApp: Reply STOP or request removal

Or contact us directly

Opt-outs are processed promptly.


6. Automated Messaging

Some messages may be sent automatically following actions such as form submissions. These messages are relevant to your request and form part of the service.


7. Data Protection

Mobile numbers are treated as personal data and handled securely in line with UK GDPR. We do not sell or misuse mobile contact information.


8. Contact

If you have questions or wish to update your preferences, contact:
📧 [email protected]


9. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

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Want to schedule a time to have a chat?

See everything we do to help you grow your business so you can implement it yourself or let us do it for you.